With the mobile app “My eClaim”, you can complete the damage report online by recording the damage through a video call with a claims expert. In this case, you receive a link by sms to download the application to your mobile phone.
You receive a video call through the application from the Generali representative that will provide instructions to record the circumstances of the accident. At this point, you should inform whether you wish to schedule the repair of the damage by a partner Generali workshop, through the Direct Repair service or if you wish to proceed with a workshop of your choice. With this online service, you significantly reduce your waiting time as you do not have to wait in order to book an appointment.
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