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What do I need to do, to proceed with restoration of the damage?

For damages up to €2,500, you will be compensated immediately via On the Spot Payment,service, without the submission of any supporting documents.

For greater-scale damages, please follow these steps:

1

You can restore the damage by using a repairer of your choice and receive a compensation after sending us all necessary documentation.

2

Alternatively, you can use the Direct Repair service with which Generali undertakes to coordinate all restoration tasks. More specifically, the service offers:

  • Immediate repair of damages with a cooperating workshop
  • Coordination and supervision of work centrally
  • Immediate compensation from Generali
  • A 2-year guarantee, following the inspection of the expert and the head of the technical company
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By your side 24/7, for any emergency

With the Immediate Technical Assistance service, a trained, authorized partner of our network will be promptly by your side to repair and contain the damage.

I need help for:

Incident Report

Incident Report

Get in touch easily and quickly

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Damage Report

Damage Report

Activate the processes

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Damage Compensation

Damage Compensation

Speed ​​up payment

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